Support

RED Button

RED Button Windows Programs are sold through Protexis.

•  Installation  For Red Button Programs
• Vista/7  Activation Issues
• Support: If you need further assistance please  contact Protexis at 888.808.1199 or send email to support@protexis.com regarding Registration issues.

 Installation  For Red Button Programs

Installation Problems:
1. Some Antivirus programs block the installation of the program.
a.Please disconnect Internet.
b. Disable Antivirus program/Firewall.
c. Install Program
d.Enable Antivrus/Firewall, Reconnect Internet

You can view a Video of Installation of RED Button programs. The video below is a sample for all RED button Programs.

2. Vista/7  Activation Issues:

The new Vista/7 security could be blocking the activation; please attempt the following workaround: The User Account Control has to be temporarily switched off so that the necessary directories can be accessed during the activation process.

Here are the steps to disable the UAC feature on Windows Vista/7:
1.    Open Control Panel.
2.    Under User Account and Family settings click on the "Add or remove user account".
3.    Click on one of the user accounts, for example you can use the Guest account.
4.    Under the user account click on the "Go to the main User Account page" link.
5.    Under "Make changes to your user account" click on the "Change security settings" link.
6.    In the "Turn on User Account Control (UAC) to make your computer more secure" click to unselect the "Use User Account Control (UAC) to help protect your computer". Click on the Ok button.
7.    You will be prompted to reboot your computer. Do so when ready.

In order to re-enable UAC just select the above checkbox and reboot. 

 If you need further assistance please  contact Protexis at 888.808.1199 or send email to support@protexis.com regarding Registration issues.

Green Button

Green Button Windows Programs are sold through RegNow.

Order questions: Please click RegNow.