Support Blackberry
Please click on a link below
Compatibility Installation Registration Email Support
How to find (Click on a link below):
Compatibility:
Blackberry programs come in 3 versions:
1. BB43 for Devices with Blackberry OS 4.3 to 4.6This version for Blackberry OS 4.3 to 4.6. Devices are:8700,8800,Pearl 8100,Curve 8300,Curve 8900,Bold 9000.
2. BB47 for devices with Blackberry OS 4.7
This version for Blackberry OS 4.7 . Blackberry 9500,9550,8900, 9000, 9100, 9700.
3. BB50 for devices with Blackberry OS 5. Blackberry 9500,9550,8900, 9000, 9100, 9700.
Installation Issues:
APPLICATIONS SHOULD BE INSTALLED TO MAIN MEMORY NOT STORAGE CARD. This is an application NOT MEDIA. There is no need to use Media Explorer.
Follow the instructions below to install with Desktop manager.
For Help understanding how to install Applications, please see your device manual or CLICK HERE.
Installation with Desktop manager as shown below to Main Memory not storage card.
You should use Blackberry Desktop software version 5.0.1 . (On Blackberry desktop software... Click Help...check for updates...)
Installation
A sample installation is shown below for all Blackberry Programs.
Desktop: Unzip the file ADHD Psychopharmacology.zip. Connect your device to computer. Launch Blackberry desktop manager. Click “Application loader”. Choose “Start” from Add/Remove Applications. On the next screen, “Browse” to the folder where you unzipped the above file. Choose “adhde.alx” and install the application to your device. On the application menu of your device, click on ADHD Psychopharmacology icon.
Registration
Registration code is automatically sent to you by Appworld or in your email receipt. If you do not have the registration code, please provide Email receipt of your purchase and IMEI (Pocketgear) or PIN (Appworld, Esellerate) of your device.

Next Screen

Click to start the program. Read and “Accept” the EULA agreement. Enter your Registration code :

Click Register and the Program Menu will be displayed .
Incorrect Code Message: The code is based on 8 digit PIN number of your device that you can find in the Blackberry Desktop manager or by removing the battery in your device. It is also displayed on the Registration screen. The PIN on this screen should match the PIN you entered upon purchase of software. Please make sure you do not enter a space before entering the code.

IMEI/PIN
Pocketgear users Registration code is based on IMEI of your device.
Type 3 keys ALT CAP H on your Blackberry Keyboard:

How to find out your Blackberry OS
Menu....Options....About
or
Tools....Settings.....About
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Email Support
Please forward the following information to support@softpsych.com
Blackberry Appworld Customers
Please provide the following informaton for email support:
1. Copy of order email receipt from Appworld
2. Device Model
3. Blackberry OS of your device
4. The problem detail
5. PIN of your device
6. Registration Code you received upon purchase
SoftPsych, Pocketgear, Handango Customers
1. Copy of order email receipt
2. Device Model
3. Blackberry OS of your device
4. The problem detail
5. PIN of your device
6. Registration Code you received upon purchase










